Difficult Conversations Craft a Clear Message Manage. Difficult Conversations (HBR 20-Minute Manager Series).
If you really want a helpful framework and developmental asset to having better difficult conversations, I'd suggest Difficult Conversations, by Douglas Stone, Bruce Patton and Sheila However, even as part of the "20 Minute Manager" series from HBR (which is usually pretty good), this only should qualify as a "10 Minute Manager" asset - too thin. . .. Not bad, and a good starting point of framework if you're just starting to tackle the challenge of how to have (effective) difficult conversations. However, even as part of the "20 Minute Manager" series from HBR (which is usually pretty good), this only should qualify as a "10 Minute Manager" asset - ….
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"Difficult Conversations" walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical. Find helpful customer reviews and review ratings for Difficult Conversations (HBR 20-Minute Manager Series) at Amazon.com. Read honest and unbiased product reviews from our users..
“Difficult Conversations (20-Minute Manager Series)”.
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