Difficult Conversations Craft a Clear Message Manage. Difficult Conversations (HBR 20-Minute Manager Series).
If you really want a helpful framework and developmental asset to having better difficult conversations, I'd suggest Difficult Conversations, by Douglas Stone, Bruce Patton and Sheila However, even as part of the "20 Minute Manager" series from HBR (which is usually pretty good), this only should qualify as a "10 Minute Manager" asset - too thin. . .. Not bad, and a good starting point of framework if you're just starting to tackle the challenge of how to have (effective) difficult conversations. However, even as part of the "20 Minute Manager" series from HBR (which is usually pretty good), this only should qualify as a "10 Minute Manager" asset - ….
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“Difficult Conversations (20-Minute Manager Series)”.
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